How Brightaira is your next-generation CX?
Brightaira customer experience (CX) solution is an effective business solution that strives towards the growth of a business while catering to healthy customer relationships.
What can our solutions do for you?
Are you struggling to maintain customer satisfaction? Bright Services is your solution!
Easily identify and understand reasons behind customer dissatisfaction with advanced ticket management and AI-driven analytics
Track, address, and resolve customer issues efficiently with integrated chatbot and live chat features.
Understand factors driving customer acquisition and retention through seamless CRM integration.
Receive actionable recommendations for better decision-making, leveraging comprehensive call center operations and bilingual IVR system for global reach.
46%
Better
Better accuracy compared to ML forecasting models
100+
KPIs
To measure and monitor sales performance
20+
Forecast
Forecasting dashboards and indicators
46%
Insights
Recommendation templates and insights
Our customers
Trusted by 100+ customers big and small, who use Brightaira products in their day-to-day activities to enhance and brighten their customers.
Our core features
Just one click to brighten up your process with the integrated tools.
Lead management
Allows a business to determine the best customers to follow up with based on demographic and psychographic factors.
Sales analytics
CX helps you to collect data from social media, polls and website traffic, then analyze it, all with the same software.
Marketing automation integration
Allows you to more efficiently and strategically target audiences that are likely to be interested in what you are selling.
Reports and dashboards
Users can view statistics in a highly visual, engaging perspective using customized reports and dashboards.
Workflow and approvals
CX can facilitate optimization by automating processes like data collection, data analysis and marketing campaigns.
Sales data
CX can organize your sales and customer data into manageable chunks.
Contact management
Allows users to segment your contacts into groups to organize and better cater to them.
Sales forecasting
Forecasting lets you create a benchmark by which you can determine whether your results are actually on par with your efforts.
Social media integration
Allows you to use social channels as an extension of your existing branding and marketing strategies.
How it works?
From implementing new business strategies to ultra-efficient work processes, Brightaira is ready to tackle any challenge and put you on the path to success.
Collect
Collect and ingest data
Analyze
Analyze and inspect
data
Enrich
Models
Decide
Enrich & augment data
Build AI models
Help make decision
