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IoT/AR/VR support

Bright CRM provides you IoT/AR/BR support that helps to collect customer's data through data mining, giving useful insight into the customer behavior for segmenting the market and targeting the campaign effectively.


How it helps you?


Increase security

AR/VR solutions help in increasing predictability of failures thereby helping in increased security.


No downtime or disruptions

Simulating key processes and performing virtual tests helps in minimizing mistakes that could otherwise lead to possible disruptions.


Reduce costs

By eliminating the costly trial and error phase, AR/VR solutions help organizations ensure bottom-line growth.

With IoT/AR/VR support, you can

Better communication

Automation and AR/VR technologies offer the ability to virtually present or overlay and share physical objects, spaces and images on a user’s view of the actual world. Customers can now experience their products virtually and digitally, but almost life-like in a fully immersive interactive journey.

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Virtual customer support

AR-enabled self-service tutorials and guides that help customers find everything they need right at their fingertips. Enhanced technologies like Artificial Intelligence (AI)-driven solutions are also being utilized.

Social VR

There has been a huge shift in CRM, as businesses put increasing reliance on social media for crucial input on customer likes, dislikes and brand loyalty, resulting in social media becoming the favored arena of customer engagement.


IoT/AR/VR support FAQ's (Frequently asked questions)

  • How do I add a new question?
    To add a new question go to app settings and press "Manage Questions" button.
  • Can I insert pictures in my FAQ?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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